Lesson 2 of 5
Useful English phrases for work
Simple English that helps at hotels, shops, offices and homes.
4 min +10 points
Greeting people
- Good morning, sir / madam.
- Welcome! How can I help you?
- Please have a seat.
- Thank you for waiting.
Asking and answering
- Could you please repeat that?
- Sorry, I didn't understand. Can you show me?
- Yes, I will do it right away.
- It will take about 10 minutes.
When something goes wrong
- I am sorry for the trouble.
- Let me call my supervisor.
- I will fix it now.
Practise every day
Say five phrases out loud every morning. Watch short English videos made for beginners. Practise with a friend: one plays the customer, the other the worker. Mistakes are fine; trying is what matters.
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Get 2 of 3 right to finish this lesson.